Common service management platforms could then manage any service. And that means OSS silos would be a thing of the past. (See Why OSS Silos Must Come Down.)

    Companies profiled in the report include AmberPoint Inc. , Axiom Systems Inc. , Cisco Systems Inc. (Nasdaq: CSCO - message board), EMC Corp. (NYSE: EMC - message board), Hewlett-Packard Co. (NYSE: HPQ - message board), IBM Corp. (NYSE: IBM - message board), JacobsRimell Ltd. , and Telcordia Technologies Inc.