New Global Telecom (NGT) will use CustomCall Data System Inc.¡¯s Webtop BPM platform to provide secure, end-to-end bill processing and order management for their private label VoIP resellers, the companies said this week.
NGT¡¯s private label service targets VARs, ASPs, ISPs, systems integrators, retailers and other non-traditional telecom providers with a platform for adding hosted or trunk-based VoIP solutions to their service offerings.
Webtop BPM is CustomCall¡¯s Web-based and workflow enabled billing and order management product that offers flow-through provisioning to NGT¡¯s platform. Webtop BPM is a hosted service that incorporates bill processing, order entry and intelligent workflow for standardizing core business processes such as collections, credit scoring, customer adds and changes and support services.
Webtop BPM is designed for VoIP service providers, telco, cable and wireless companies and ISPs.